Privacy & Cancelation Policy
Last Updated: 31.03.2026
Kamila Aesthetic Clinic (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://kamilaaesthetic.com/ or use our services.
1. Information We Collect
We may collect and process the following types of personal data:
Personal Information
- Full name
- Email address
- Phone number
- Address
Health & Treatment Information
- Medical history relevant to treatments
- Allergies and medications
- Treatment records and notes
Technical Data
- IP address
- Browser type and version
- Website usage data (cookies, analytics)
2. How We Use Your Information
We use your data to:
- Book and manage appointments
- Provide safe and appropriate treatments
- Communicate with you about services and updates
- Improve our website and customer experience
- Comply with legal and regulatory requirements
3. Legal Basis for Processing
We process your personal data based on:
- Your consent (e.g., booking treatments, marketing)
- Contractual necessity (to deliver services)
- Legal obligations (health & safety compliance)
- Legitimate business interests
4. Appointment & Cancellation Policy (From Clinic Policy)
To ensure fair availability for all clients, we operate the following policy:
- If you need to cancel or reschedule your appointment, at least 24 hours’ notice is required
- Appointments cancelled with less than 24 hours’ notice will result in loss of deposit
- Clients who do not attend their appointment (no-show) will lose their deposit
- No-show clients may be required to pay a new deposit before booking again
This policy helps us offer appointment availability to other clients and maintain efficient scheduling.
5. Data Sharing
We do not sell your personal data. However, we may share your data with:
- Payment processors (for secure transactions)
- Booking systems or software providers
- Legal or regulatory authorities when required
All third parties are required to respect your data privacy.
6. Data Storage & Security
We take appropriate security measures to protect your personal data:
- Secure servers and encrypted systems
- Restricted access to sensitive information
- Staff confidentiality agreements
Your data is only stored for as long as necessary for business or legal purposes.
7. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise these rights, please contact us.
8. Cookies Policy
Our website uses cookies to:
- Improve user experience
- Analyze website traffic
- Support marketing efforts
You can control or disable cookies through your browser settings.
9. Marketing Communications
We may send promotional emails or offers only if you have opted in.
You can unsubscribe at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or content.
11. Children’s Privacy
Our services are not intended for individuals under 18 without parental consent. We do not knowingly collect data from minors.
12. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.
13. Contact Information
If you have any questions about this Privacy Policy or your data, please contact us:
Kamila Aesthetic Clinic
📍 Northampton, United Kingdom
📧 contact@kamilaaesthetic.com
📞 +44 7930 262938