Kamila Aesthetic Clinic

Privacy & Cancelation Policy

 Last Updated: 31.03.2026

Kamila Aesthetic Clinic (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://kamilaaesthetic.com/ or use our services.

 

1. Information We Collect

We may collect and process the following types of personal data:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Address

Health & Treatment Information

  • Medical history relevant to treatments
  • Allergies and medications
  • Treatment records and notes

Technical Data

  • IP address
  • Browser type and version
  • Website usage data (cookies, analytics)
 
2. How We Use Your Information

We use your data to:

  • Book and manage appointments
  • Provide safe and appropriate treatments
  • Communicate with you about services and updates
  • Improve our website and customer experience
  • Comply with legal and regulatory requirements

 

3. Legal Basis for Processing

We process your personal data based on:

  • Your consent (e.g., booking treatments, marketing)
  • Contractual necessity (to deliver services)
  • Legal obligations (health & safety compliance)
  • Legitimate business interests

 

4. Appointment & Cancellation Policy (From Clinic Policy)

To ensure fair availability for all clients, we operate the following policy:

  • If you need to cancel or reschedule your appointment, at least 24 hours’ notice is required
  • Appointments cancelled with less than 24 hours’ notice will result in loss of deposit
  • Clients who do not attend their appointment (no-show) will lose their deposit
  • No-show clients may be required to pay a new deposit before booking again

This policy helps us offer appointment availability to other clients and maintain efficient scheduling.

 

5. Data Sharing

We do not sell your personal data. However, we may share your data with:

  • Payment processors (for secure transactions)
  • Booking systems or software providers
  • Legal or regulatory authorities when required

All third parties are required to respect your data privacy.

 
6. Data Storage & Security

We take appropriate security measures to protect your personal data:

  • Secure servers and encrypted systems
  • Restricted access to sensitive information
  • Staff confidentiality agreements

Your data is only stored for as long as necessary for business or legal purposes.

 

7. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us.

 

8. Cookies Policy

Our website uses cookies to:

  • Improve user experience
  • Analyze website traffic
  • Support marketing efforts

You can control or disable cookies through your browser settings.

 

9. Marketing Communications

We may send promotional emails or offers only if you have opted in.

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly

 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content.

 

11. Children’s Privacy

Our services are not intended for individuals under 18 without parental consent. We do not knowingly collect data from minors.

 

12. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.

 

13. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us:

Kamila Aesthetic Clinic
📍 Northampton, United Kingdom
📧 contact@kamilaaesthetic.com
📞 +44 7930 262938